Institutional-Grade Operations
Manage your case
with Claim Fintech and Refund your Money
Global Refund Solutions Receive your reimbursements quickly, securely, and with complete transparency.
Services
Services
Specialised case-management workstreams designed for compliance teams and licensed professionals.
Blockchain Analysis
On-chain tracing and address clustering to build defensible investigation files.
Wallet Intelligence
Risk scoring and counterparty intelligence across major networks.
Transaction Review
Pattern analysis and anomaly detection on historical transaction data.
Asset Investigation
Structured case workflows for digital asset incidents and disputes.
Documentation Support
Evidence collation and structured report packaging for downstream processes.
Chargeback Documentation
Documentation packs that support card-network and payment-rail processes.
Platform
A single operations platform
Case files, balances, wallets, KYC and support, in one auditable workspace.
- Role-based access for analysts, support and compliance leads
- Audit trail on every change — users, balances, transactions, KYC
- Document vault with controlled retrieval for KYC and evidence
- Transparency for each client: Case / Transactions / Payment
Every change recorded — users, balances, transactions, KYC.
Analysts, support and compliance leads, separated.
Controlled retrieval for KYC and evidence.
Transparency for each client: Case / Transactions / Payment
How it works
How it works
Open a case
Provide basic details and supporting documentation through the secure portal.
Assessment
Our analysts review the case and outline the recommended workstream.
Investigation
Blockchain analysis, wallet intelligence and transaction review are executed and recorded.
Documentation
You receive a structured case file ready for your internal or external processes.
What teams say
What teams say
"An auditable workspace that finally made our investigation files defensible end-to-end."
"The documentation packaging cut our prep time in half on complex cases."
"Clear separation of roles, evidence trail, multilingual UI. Exactly what we needed."
Frequently asked questions
Frequently asked questions
Does Fintech Claim provide financial guarantees?+
No. We provide case management and documentation services. No financial outcome is implied or guaranteed.
Which networks do you analyse?+
Major public networks including Bitcoin, Ethereum and EVM-compatible chains, plus selected L2s.
Is data stored securely?+
Yes. Role-based access, encryption in transit and at rest, and a full audit trail across the platform.
Which languages are supported?+
English, German, French and Italian across the client experience.
Contact us
Contact us
Open a conversation with our case management team.
Compliance-friendly case management. No financial outcome is implied or guaranteed.